FREE Shipping

Depending on the products, the value of the order and the countries, shipping and insurance are offered.

Order preparation time:

We will process your orders once we receive your order and get your order shipped as soon as possible. We are very involved in the quality of our products and services that we want to bring to our customers, which is why the average shipping time which is normally between 1 and 3 working days can be extended for stock reasons or guitar settings. You will be notified by email or on our website.

If for any reason we cannot satisfy you, please contact us immediately by contact form, by email or by phone.

Shipping methods:

The transport mode is automatically selected according to the country of destination and the products ordered. The shipping cost is visible during check out before payment.

We offer FREE shipping for Guitar Pro 7.5 DVD and digital licence in all countries. If you buy Guitar Pro 7.5 DVD licence with Fretlight guitars or accessories, you will receive Guitar Pro 7.5 DVD licence seperately.

For other countries and French overseas departments and territories (DOM-TOM), please contact us.

Transport Costs & insurance

     
Zone 1Metropolitan FranceWithout guitarOrders over 199 €Free of charge
Orders under 199 €15 €
With at least one guitarOrders over 699 €Free of charge
Orders under 699 €30 €
Zone 2Germany, Belgium, Luxembourg, NetherlandsWithout guitarOrders over 199 €Free of charge
Orders under 199 €20 €
With at least one guitarOrders over 699 €Free of charge
Orders under 699 €35 €
Zone 3Andorra, Austria, Spain, Ireland, Italy, Monaco, UK, PortugalWithout guitarOrders over 199 €Free of charge
Orders under 199 €25 €
With at least one guitarOrders over 699 €Free of charge
Orders under 699 €39 €
Zone 4Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Romania, Slovakia, Slovenia, Sweden, SwitzerlandWithout guitarOrders over 299 €Free of charge
Orders under 299 €30 €
With at least one guitarOrders over 849 €Free of charge
Orders under 849 €50 €
Zone 5Bulgaria, Croatia, Finland, Greece, Iceland, Liechtenstein, Malta, NorwayWithout guitarOrders over 349 €Free of charge
Orders under 349 €50 €
With at least one guitarOrders over 999 €Free of charge
Orders under 999 €70 €